Recall Alert
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, D.C. 20207
February 7, 2008
Alert #08-For Clearance
QVC and Tristar Recall Electric Grills Due to Fire Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.
Consumers should stop using the product immediately unless otherwise instructed.
Name of Product: Electric Contact Grills
Units: About 13,500
Retailers: QVC Inc., of West Chester, Pa., and Tristar Products Inc., of Fairfield, N.J.
Hazard: Cooking oils or sprays applied to the grill’s cooking plates before preheating can cause the oil to
ignite and/or flare up. Cooking sprays can ignite and/or flare up if used on the grill at any time.
Incidents/Injuries: QVC and Tristar have received five reports of the grill igniting or flaring up,
including two reports of minor burns.
Description: This recall involves a dual surface electric contact grill sold under the “Hulk Hogan’s Ultimate Grill”
brand. The grills are silver/gray in color, have removable cooking plates, a cassette to catch drippings, and fold
for storage or transport. Model number PZ-3012 is printed on a silver label attached to the back of the grills.
Sold by: QVC through its television station, Web page, toll-free number, outlet, and its employee, retail and
Studio stores; |
and through Tristar’s Web site www.hulkhogangrill.com, and a direct response television
commercial from May 2007 through August 2007 for about $100.
Manufactured in: China
Remedy: Consumers should immediately stop using cooking oils on the grill prior to preheating. Cooking
sprays should not be used on the grill at anytime. Consumers will receive a revised instruction manual with
a cooking spray/oil use warning. QVC has sent warning notices to consumers to whom it sold the product directly. Tristar will do the same.
Consumer Contact: For additional information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m.
ET daily, or visit the company’s Web site at www.qvc.com. Consumers who purchased the grill from Tristar
can call (800) 718-5135 between 9 a.m. and 7 p.m. ET Monday through Friday, 9 a.m. to 5 p.m. Saturday,
or visit the company’s Web site at www.tristarproductsinc.com.
|