U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, D.C. 20207
February 7, 2008
Alert #08-For Clearance
QVC and Tristar Recall Electric Grills Due to Fire Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Name of Product: Electric Contact Grills
Units: About 13,500
Retailers: QVC Inc., of West Chester, Pa., and Tristar Products Inc., of Fairfield, N.J.
Hazard: Cooking oils or sprays applied to the grill’s cooking plates before preheating can cause the oil to ignite and/or flare up. Cooking sprays can ignite and/or flare up if used on the grill at any time.
Incidents/Injuries: QVC and Tristar have received five reports of the grill igniting or flaring up, including two reports of minor burns.
Description: This recall involves a dual surface electric contact grill sold under the “Hulk Hogan’s Ultimate Grill” brand. The grills are silver/gray in color, have removable cooking plates, a cassette to catch drippings, and fold for storage or transport. Model number PZ-3012 is printed on a silver label attached to the back of the grills.
Sold by: QVC through its television station, Web page, toll-free number, outlet, and its employee, retail and Studio stores; | and through Tristar’s Web site www.hulkhogangrill.com, and a direct response television commercial from May 2007 through August 2007 for about $100.
Manufactured in: China
Remedy: Consumers should immediately stop using cooking oils on the grill prior to preheating. Cooking sprays should not be used on the grill at anytime. Consumers will receive a revised instruction manual with a cooking spray/oil use warning. QVC has sent warning notices to consumers to whom it sold the product directly. Tristar will do the same.
Consumer Contact: For additional information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET daily, or visit the company’s Web site at www.qvc.com. Consumers who purchased the grill from Tristar can call (800) 718-5135 between 9 a.m. and 7 p.m. ET Monday through Friday, 9 a.m. to 5 p.m. Saturday, or visit the company’s Web site at www.tristarproductsinc.com.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $800 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC’s hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270 or visit CPSC’s Web site at www.cpsc.gov/talk.html. Consumers can obtain this release and recall information at CPSC’s Web site at www.cpsc.gov.